Send feedback

You clicked Feedback in a tool or in the extension, and it brought you here. This page tells you what to send so it actually changes something.

Feedback is not only bug reports

Bugs and feature requests already have their own pages. Feedback is everything in between — the things people usually shrug off instead of mentioning, which are often the most useful:

Feedback on a tool on the site

Two lines is enough to be useful. If you can, add:

Every tool runs in your browser, so nothing about your input reaches us unless you paste it into the email yourself. Send only what you are comfortable sharing.

Feedback on the Chrome extension

The rank-checker extension runs against live Google results, so what it saw matters as much as what it did. Useful details:

If the extension is working well for you, a Chrome Web Store review helps more than an email — it is the only signal new users see before installing.

Never send passwords, API keys or client login details. No SerpHammer tool or extension needs them, and no one here will ever ask for them.

Sending it somewhere more specific

What happens to it

One person reads every message, normally replying within two working days. Small copy and label fixes tend to ship the same week. Anything larger turns into a change on the tool itself, and you get told when it is live. There is no newsletter and no auto-reply.

Last updated: 28 July 2026